Sourceful Energy
ensv

How to Connect Zap to your Electricity Meter

If you need help connecting Zap to your Sourceful Energy app and electricity meter, follow these simple steps.

Updated 2026-06-02Read in Svenska

Step 1: Enable the Data Port on Your Electricity Meter

Before connecting your Zap, ensure the data port is enabled on your meter:

  • Contact your grid operator (such as Svenska kraftnät, Ellevio, Vattenfall or E.ON) to activate the data port - you might be able to do this on their website. If not, give them a call.

  • Most grid operators will enable your data port remotely for no cost, others might need to send a technician.

Step 2: Plug-in Your Zap to the Data Port

  1. Locate the data port on your energy meter

    • It's usually behind a small cover

    • Labeled "P1", "Customer", "User" or "RJ12"

    • RJ12 size (like old telephone jack)

  2. Connect the cable

    • Use the included RJ12-cable

    • Connect one end to your meter's data port

    • Connect other end to Zap's P1 input Port (on the side with USB-C)

    • The cable should click firmly into place

This guide may refer to specific parts of your Zap device (such as LEDs and connections). For detailed descriptions and illustrations of all components, please refer to the Zap reference manual

Step 3: Check the Zap's LED Lights

After connecting, you should see:

  • Green Power LED (IN): Constant green light

  • Green Power LED (OUT): Off

  • Blue Status LED

    • If ON – Continue

    • If Off – Hold down reset button 5 seconds until you see rapid blinking, let go and then proceed. (After 2 seconds it will start blinking slowly but keep holding until it blinks faster.)

Step 4: Start Sending Data to the Sourceful Network

  1. Open the Sourceful Energy App

  2. Enable Bluetooth on your phone

  3. Tap Connect a Zap in the app

  4. Stay close to Zap during setup (within 1 meter)

  5. Follow app instructions to:

    • Find your Zap

    • Claim the zap to your account and set its location.

    • Connect to WiFi (2.4GHz only)

    • Complete onboarding

After successful setup:

  • Bluetooth automatically disconnects

  • Zap switches to WiFi mode

  • Data flows to Sourceful Network

  • Data LED shows blinking pattern

Step 5: Verify Data is being sent

Check that your meter is sending data:

  1. Watch the Data LED (Green (OUT))

  2. Should blink every 10 seconds (typical interval)

  3. If no blinking after 1 minute:

    • P1 port may not be activated

    • Check cable connection

    • Contact your utility provider

What Success Looks Like

When fully connected and working:

  • ✅ Green Power LED: Solid on

  • ✅ Green Data LED: Blinks every ~10 seconds

  • ✅ Blue Status LED: Off

  • ✅ App: Shows real-time energy data

Troubleshooting Tips

No Power LED?

  • Check P1 cable connection

  • Try USB-C power as alternative

  • Verify correct port (P1 not HAN)

Status LED solid blue?

  • Device in setup mode

  • Ready for app connection

Data LED not blinking?

  • P1 port likely not activated

  • Contact utility provider

Can't find device in app?

  • Ensure Bluetooth is on

  • Move closer to Zap

  • Try a factory reset (hold button on the Zap for 10 seconds)