How to Remove my Account and Data from Sourceful Energy
We take your privacy seriously and make it easy to delete your account and remove associated data.
Updated 2026-06-02Read in Svenska
Data we store
Sourceful Energy stores:
- The connection between your identifier and your Zap
- The location you specified for your Zap
- The key pair created when you registered
Removal process
To remove all data associated with your Zap:
- Send an email to support@sourceful.energy
- Include your identifier (visible in the app under Manage Account) or your Zap ID
- State that you want to remove all data associated with your Zap
Our support team will process your request and confirm once all your data has been removed.
Additional information
- The key pair created for your account is deleted as part of the process
- Location data associated with your Zap is permanently deleted
- The removal is irreversible
If you have any questions, contact us at support@sourceful.energy.