FAQ:
What is a Zap?
What is a Zap?
Zap is a smart energy meter reader that puts you in full control of your electricity usage. Together with the Sourceful Energy app, it simplifies your energy data, making it easy to understand and act on, so you can optimize your energy usage.
What is a Blixt?
What is a Blixt?
Blixt is an innovative energy gateway that connects your solar and battery inverters. Together with the Sourceful Energy app, it helps you monitor and optimize your energy usage.
How do I turn on Bluetooth?
How do I turn on Bluetooth?
To connect to your device, Bluetooth needs to be enabled on your phone. Follow these simple steps to turn it on:
Open the Settings app on your phone.
Navigate to the Bluetooth menu.
Turn on Bluetooth.
Make sure the Sourceful app has permission to use Bluetooth
Open the Settings app on your phone.
Go to Apps.
Select the Sourceful app.
Turn on Bluetooth.
What is a P1 or HAN (RJ12) port?
What is a P1 or HAN (RJ12) port?
A P1 or HAN port (RJ12) is a physical connection on your smart electricity meter.
It allows you to connect a meter reader like Zap to access real-time energy consumption data.
It enables access to measurement data, such as:
Current electricity consumption (in watts or amperes).
Voltage and current per phase.
Power per phase.
To learn more about what meters are compatible and how to find the RJ12 port on your meter check out the Zap meter compatibility guide.
How do I activate the P1/HAN/RJ12 port?
How do I activate the P1/HAN/RJ12 port?
The port is activated by your grid operator.
You can usually enable it via their website. If that doesn’t work, simply reach out to their customer support so they can activate it for you remotely.
Need more help?
Contact our support at support.sourceful.energy
or browse through our documentation at docs.sourceful.energy